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Both are in the menu under your name, at the top of the sidebar.

Your account

Choose Account. You can change: Select Save changes. Your email, role and organization are shown but cannot be changed here. To use a different email address, ask an owner or admin to invite it. To change your role, ask an owner or admin. Theme in the same menu switches between Light, Dark and System, which follows your device.

Your organization

Choose Organization. Owners and admins can edit:
  • Website
  • Size: 1-50, 51-250, 251-1000, 1001-5000 or 5001+ people.
  • Countries served: two-letter country codes, separated by commas.
  • Industries: one or more from the list.
Members see the same profile without changing it. Altrum sets the rest: the organization name, its plan, its primary country and when it became a customer. Owners and admins also see the contract and when the plan ends.

Plans

When a plan reaches its end date, the organization is switched off: nobody can sign in, and nothing is deleted. The owners are emailed. To extend a plan, contact Altrum support. See Sign in.